Do I need to sign up for a plan?
You must create an account with Verifalia to purchase credits and verify emails.
If you just want to use the service one time to validate a list, you can sign up for our free account and then purchase the necessary credits to complete your job.
How do free credits work?
Free credits are issued daily based on your plan level. The free credits expire each day if not used, they do not accumulate.
Daily credits reset each day at midnight, Greenwich Mean Time .
Can I change my plan level later?
Of course! You can change your plan level at any time through your client dashboard. All upgrades and downgrades are processed immediately.
Refunds are not available for unused portions of plans. So if you intend to downgrade your plan level in the future, be sure to select the “Once a Month” billing option when you register. You’ll pay a bit more per month but you have the flexibility of changing your plan level each month.
Upgrades are billed a prorated amount based on your current plan level and the time remaining in the billing cycle.
What validation level do I need?
You can read more about our validation levels in the section above. Be aware that the High and Extreme level services use more credits than the Standard service, so you need to plan your credit usage appropriately.
The Standard level validation is best for real-time applications and quick, efficient list cleaning.
The High and Extreme level validations are best for deep list-cleaning, where you need a definitive result for every address on your list. The more accurate the results you require, the higher level of service you should choose.
Can I test the service before paying?
We hope that you do! Our Free plan allows you to verify up to 25 email addresses per day which is sufficient for most clients’ testing needs.
If you have specific testing needs, please send us a request with details (list cleaning vs real-time, anticipated volume, requested test size) and we will consider requests on a case-by-case basis.
How many credits do I need to buy?
If you have questions about the credits you’ll need to complete your validations, just send us a message with the specifics of your job (number of email addresses, desired level of service, etc.) and we’ll produce an estimate for you as soon as possible.