Last updated October 23, 2025
Cookies help us provide, protect, and improve our Services. This Cookie Policy explains what cookies we use, why we use them, and how you can control them through our consent banner or your browser settings.
This Cookie Policy explains how Cobisi Research, operating under the trade name Verifalia ("we", "us", or "our"), uses cookies and similar technologies on our website and application (collectively, the "Services").
This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.
By using our Services, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time through our cookie consent banner or your browser settings.
TABLE OF CONTENTS
- What Are Cookies?
- Why We Use Cookies
- Types of Cookies We Use
- First-Party Cookies (Set by Verifalia)
- Third-Party Cookies
- Local Storage and Similar Technologies
- Your Cookie Choices and Controls
- How to Disable Cookies in Your Browser
- Updates to This Cookie Policy
- Contact Us
1. WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be:
- Session cookies: Temporary cookies that expire when you close your browser.
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them.
Cookies can also be:
- First-party cookies: Set by the website you are visiting (in this case, Verifalia).
- Third-party cookies: Set by a domain other than the website you are visiting (such as analytics providers or chat widgets).
Similar technologies include:
- Local storage and session storage: HTML5 web storage mechanisms that allow websites to store data locally in your browser.
- Web beacons and pixels: Small graphic images used to track website activity.
Throughout this Cookie Policy, we use the term "cookies" to refer to cookies and similar technologies.
2. WHY WE USE COOKIES
We use cookies for the following purposes:
- Essential functionality: To enable core features of our Services, such as processing payments and remembering coupon codes you've provided.
- Security and fraud prevention: To protect our Services from abuse, detect suspicious activity, and verify that users are human (not bots).
- Performance and analytics: To understand how visitors use our Services, analyze usage patterns, and improve our Services.
- Functionality and user experience: To enhance your experience, such as enabling live chat support and remembering your preferences.
- Marketing: To track the effectiveness of marketing campaigns and promotional links.
3. TYPES OF COOKIES WE USE
We categorize cookies into the following types based on their purpose:
3.1 Strictly Necessary Cookies
These cookies are essential for the Services to function and cannot be disabled without severely affecting your ability to use our Services. Strictly necessary cookies do not require your consent under the ePrivacy Directive.
Examples: Payment processing, security tokens, fraud prevention.
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as live chat support, remembering coupon codes, and fraud prevention via CAPTCHA. Functional cookies require your consent.
Examples: Chat widget, coupon codes, CAPTCHA verification.
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. Analytics cookies require your consent.
Examples: Google Analytics (with IP anonymization).
3.4 Marketing Cookies
These cookies track marketing campaign performance and promotional links. Marketing cookies require your consent.
Examples: UTM campaign parameters (utm_source, utm_medium, etc.).
4. FIRST-PARTY COOKIES (SET BY VERIFALIA)
The following cookies are set directly by Verifalia:
4.1 Marketing Cookies
| Cookie Name |
Purpose |
Duration |
Category |
utm_source |
Records the source of the marketing campaign that brought you to our Services (e.g., Google, Facebook, email). |
6 months |
Marketing |
utm_id |
Records the unique identifier of the marketing campaign. |
6 months |
Marketing |
utm_medium |
Records the marketing medium (e.g., email, social, CPC). |
6 months |
Marketing |
utm_campaign |
Records the name of the marketing campaign. |
6 months |
Marketing |
utm_term |
Records the keywords associated with the campaign (for paid search). |
6 months |
Marketing |
utm_content |
Records the specific link or content that was clicked within the campaign. |
6 months |
Marketing |
referrer_url |
Records the URL of the page that referred you to our Services. |
6 months |
Marketing |
promotional_code |
Stores any promotional code or coupon code you provided when accessing our website or application via a promotional link. This cookie helps us track the effectiveness of promotional campaigns. |
6 months |
Marketing |
Purpose: These cookies help us measure the effectiveness of our marketing campaigns, track promotional codes, and understand which channels drive traffic to our Services. They are only set after you accept Marketing cookies.
5. THIRD-PARTY COOKIES
We use third-party services that may set cookies on your device. We have classified these cookies according to their purpose and only allow them to run after you provide consent (except for strictly necessary cookies).
5.1 Google Analytics (Analytics Cookies)
Provider: Google LLC
Used on: verifalia.com (public website only; not used in app.verifalia.com)
Purpose: To analyze how visitors use our website, understand traffic sources, and improve our Services.
Consent required: Yes (Analytics cookies)
Google Analytics 4 Cookies:
| Cookie Name |
Purpose |
Duration |
_ga |
Distinguishes unique users and tracks user sessions. |
2 years |
_ga_<container-id> |
Stores and counts pageviews (GA4). |
2 years |
Privacy Safeguards:
- IP anonymization is enabled (your full IP address is not stored).
- Advertising features are disabled (we do not use Google Analytics for advertising or remarketing).
- Data sharing with Google for advertising purposes is disabled.
- Data retention is set to 14 months (the shortest available period).
- We have signed Google's Data Processing Amendment for Google Analytics.
Data Transfers: Google Analytics involves the transfer of personal data to Google LLC in the United States. Google relies on Standard Contractual Clauses (SCCs) and supplementary measures to protect data transferred from the EU/EEA. For more information, see Google's Privacy Policy and Google's Data Processing Terms.
How to opt out: You can opt out of Google Analytics by declining Analytics cookies in our cookie consent banner, or by installing the Google Analytics Opt-out Browser Add-on.
5.2 Tawk.to Live Chat (Functional Cookies)
Provider: tawk.to LLC
Used on: verifalia.com (public website) and app.verifalia.com (application)
Purpose: To provide live chat support, remember chat history across sessions, and track visitor behavior to improve support quality.
Consent required: Yes (Functional cookies)
When it loads: Tawk.to only loads after you accept Functional cookies through our consent banner.
Tawk.to Cookies:
Tawk.to sets several cookies to enable chat functionality and remember your preferences. For a complete list and detailed descriptions, please see Tawk.to's Cookie Policy.
Key cookies include:
| Cookie Name |
Purpose |
Duration |
__tawkuuid |
Uniquely identifies you to enable chat history and personalized support. |
6 months |
TawkConnectionTime |
Records the time of your chat connection for analytics. |
Session |
tawkUUID |
Stores a unique visitor ID for support purposes. |
6 months |
| Additional cookies |
Tawk.to may set additional cookies for analytics, session management, and support optimization. |
Varies |
Privacy Information: For details on how Tawk.to processes personal data, please see Tawk.to's Privacy Policy.
5.3 Cloudflare Turnstile (Functional Cookies)
Provider: Cloudflare, Inc.
Used on: verifalia.com and app.verifalia.com
Purpose: To protect our Services from automated abuse, spam, and bots by verifying that users are human (CAPTCHA alternative).
Consent required: Yes (Functional cookies)
Cloudflare Turnstile Cookies:
Cloudflare Turnstile may set cookies to perform fraud detection and CAPTCHA verification. Specific cookie names and durations may vary based on Cloudflare's implementation.
When it loads: Cloudflare Turnstile only loads after you accept Functional cookies through our consent banner.
Privacy Information: For details on Cloudflare's data processing practices, please see Cloudflare's Privacy Policy.
5.4 Google reCAPTCHA v3 (Functional Cookies)
Provider: Google LLC
Used on: verifalia.com and app.verifalia.com
Purpose: To protect our Services from automated abuse, spam, and bots by analyzing user interactions (invisible CAPTCHA).
Consent required: Yes (Functional cookies)
Google reCAPTCHA Cookies:
Google reCAPTCHA v3 may set cookies to analyze user behavior and detect automated activity.
Common cookies include:
| Cookie Name |
Purpose |
Duration |
_GRECAPTCHA |
Stores user preferences and information for reCAPTCHA verification. |
Persistent (duration varies) |
rc::a, rc::b, rc::c |
Used by reCAPTCHA to distinguish between humans and bots. |
Session |
When it loads: Google reCAPTCHA only loads after you accept Functional cookies through our consent banner.
Fallback Mechanism: We use either Cloudflare Turnstile or Google reCAPTCHA as a fallback for each other, selected randomly, to ensure continuous protection against abuse.
Data Transfers: Google reCAPTCHA involves the transfer of personal data to Google LLC in the United States. Google relies on Standard Contractual Clauses (SCCs) to protect data transferred from the EU/EEA. For more information, see Google's Privacy Policy and Google reCAPTCHA Terms.
5.5 Stripe (Strictly Necessary Cookies)
Provider: Stripe, Inc.
Used on: app.verifalia.com (application only, for payment processing)
Purpose: To securely process payments, prevent fraud, and enable payment-related functionality.
Consent required: No (Strictly Necessary cookies - essential for payment processing)
Set by: Stripe, Inc. (third-party cookies)
Stripe Cookies:
Stripe sets various cookies to enable secure payment processing and fraud detection. For a complete list and detailed descriptions, please see Stripe's Cookie Policy.
Key cookies may include:
| Cookie Name |
Purpose |
Duration |
__stripe_mid |
Fraud prevention and detection. |
1 year |
__stripe_sid |
Fraud prevention (session-based). |
30 minutes |
| Additional cookies |
Stripe may set additional cookies for payment processing, security, and analytics. |
Varies |
Note: Stripe cookies are classified as strictly necessary because payment processing is fundamental to our Services. If you decline these cookies, you will not be able to make payments through our application.
Stripe's Fraud Prevention: Stripe may also use device fingerprinting and other fraud detection techniques to protect against fraudulent transactions. These mechanisms do not require your explicit consent as they are essential for secure payment processing.
Privacy Information: For details on how Stripe processes personal data, please see Stripe's Privacy Policy.
6. LOCAL STORAGE AND SIMILAR TECHNOLOGIES
In addition to cookies, we use HTML5 local storage and session storage to store certain information locally in your browser.
6.1 JWT Authentication Tokens (Local Storage)
What we store: When you log in to our application (app.verifalia.com), we store JSON Web Tokens (JWT) in your browser's local storage.
Purpose: To authenticate your session and keep you logged in while you use the Services.
Duration: Tokens remain in local storage until you log out or clear your browser data.
Category: Strictly Necessary (essential for authentication and access to your account).
Privacy Note: JWT tokens stored in local storage are secured using industry-standard encryption and are only accessible by our application domain. We do not store sensitive information (such as passwords) in local storage.
6.2 Managing Local Storage
You can clear local storage data through your browser settings (usually under "Clear browsing data" or "Site settings"). Clearing local storage will log you out of your account and may reset certain preferences.
7. YOUR COOKIE CHOICES AND CONTROLS
7.1 Cookie Consent Banner
When you first visit our Services, we display a cookie consent banner that allows you to choose which categories of cookies you wish to accept.
You can choose to:
- Accept All: Accept all cookies (Strictly Necessary, Functional, Analytics, and Marketing).
- Reject All: Reject all non-essential cookies (only Strictly Necessary cookies will be set).
- Customize: Select specific categories of cookies to accept or reject (granular control).
Your choices are saved and will be remembered across your future visits to our Services (we store your consent preferences using a cookie).
7.2 Changing Your Cookie Preferences
You can change your cookie preferences at any time by:
- Reopening the cookie consent banner: Click the "Cookie Preferences" or "Manage Cookies" link in the footer of our website or application.
- Adjusting your browser settings: See Section 8 for instructions on how to disable cookies in your browser.
7.3 Consent Records
We maintain a record of your cookie consent choices (including the date and time you provided consent, and which categories you accepted) for compliance and accountability purposes, in accordance with GDPR and ePrivacy Directive requirements.
8. HOW TO DISABLE COOKIES IN YOUR BROWSER
Most web browsers allow you to control cookies through their settings. You can configure your browser to block cookies entirely, delete existing cookies, or notify you before a cookie is set.
Please note: Disabling cookies may affect your ability to use certain features of our Services. For example:
- Disabling Strictly Necessary cookies (such as Stripe payment cookies) will prevent you from making payments.
- Disabling Functional cookies will prevent you from using live chat support or applying coupon codes.
8.1 Browser-Specific Instructions
For instructions on how to manage cookies in your browser, please refer to the following resources:
8.2 Additional Resources
For more information about cookies and how to manage them, please visit:
9. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, updates to third-party services, or changes in applicable laws.
When we make material changes to this Cookie Policy, we will:
- Update the "Last Updated" date at the top of this document;
- Notify you via email or through an in-app notification (where applicable); and/or
- Display a prominent notice on our website.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Your continued use of our Services after any changes to this Cookie Policy constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:
Preferred method:
Use the "Request support" feature in the Verifalia app at https://app.verifalia.com
Alternative contact:
Email: support@verifalia.com
Postal address:
Cobisi Research
Via Della Costituzione, 31
35010 Vigonza (PD)
Italy, European Union
Data Protection Officer:
Email: dpo@verifalia.com